Registration Parent and Guardian Online Support Requests Parents and lawful guardians can request a review for suitable online counselling, wellbeing, or assessment-related support for their own ward. Branch services, individual counselling service-fit review, psychoeducational assessments, special education services, disputed authority, and higher-risk contexts continue with staff-assisted intake.
Status Staff-assisted only
Guardian Online Request Enabled
Policy Pending Legal Approval
Account Creation After review
Minor Self-registration Not allowed
Provider Dispatch Disabled
Public privacy notice Pending Legal Approval
Emergency and crisis wording Pending Clinical Approval
Guardian and minor authority rules Approved
Anti-spam and rate-limit controls Pending Technical Approval A parent or lawful guardian can request a review for suitable online counselling, wellbeing, or assessment-related support for their own ward. We may verify guardian authority before account activation, payment, report access, or higher-risk services.
Branch services, individual counselling service-fit review, psychoeducational assessments, special education services, report release or document access decisions, and higher-risk contexts continue through staff-assisted intake.
Minors cannot self-register. Passwords, payment, booking confirmation, documents, and provider messages remain inside the secure portal.
